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Quick Lube Store Manager in Clive, IA at Car-X

Date Posted: 5/14/2018

Job Snapshot

  • Employee Type:
  • Location:
    Clive, IA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We are currently seeking a manager to fill an exciting opportunity as a Quick Lube Manager. This is an excellent position for someone who wants to help customers in a fast paced environment that also provides GROWTH opportunities. 

You must have excellent customer service skills and a desire to work in a team environment. This is a high production environment. Our customers are our priority we actually call our customers the boss. If you aren't customer service driven this job isn't for you. If you enjoy working with people and coaching up your team members then I want to talk to you! 

Here's what you'll be doing:

Ensure that customers receive prompt, courteous, and effective service
Inspire teamwork through leading by example
Take ownership of the customer's experience by carrying out those additional assignments that allow the store to leave a positive impression with the customer. 
Prioritize required services
Ensure customer has a positive experience
Provide concierge support for all inquiries, whether phone or in person, to assure the customer does not get mishandled.
Spend quality time building relationships with the customers. 
Set work schedules for team and manage personnel
Perform oil changes, tire rotations, cabin filter replacements, and thorough multi-point inspections
Oversee execution of all processes
Maintain a structured lube process 
Maintain a very clean and organized work area
Oversee and manage lube inventories
Other duties as assigned

Previous quick lube experience is a plus.

Full time with benefits.
Work 5 days per week with overtime!

Job Requirements

Here's what you'll need:

Must be 18 years or older and be authorized to work in the U.S
High School Diploma or equivalent
1-3 years' experience working as a Quick Lube Technician
Knowledge of basic vehicle systems and technical resources
Excellent manual dexterity skills, patience, creativity, good judgment and an eye for detail
Willingness to work in a team
Positive Attitude
Desire to grow and learn